Shipping Policy
Effective Date: 20 February 2025
At Inspired By Pink City, we are committed to delivering your handmade pottery and kitchen products safely and efficiently. Please read our shipping policy to understand our shipping timelines, costs, and procedures.
1. Shipping Locations 🌍
We currently ship across India and select international destinations. If your location is not available at checkout, please contact us at support@inspiredbypinkcity.com to check for possible delivery options.
2. Processing Time 🏺📦
✔️ Orders are processed within 2–4 business days (excluding weekends and holidays).
✔️ Custom or made-to-order items may require additional processing time, which will be specified on the product page.
✔️ You will receive an order confirmation email with tracking details once your order is shipped.
3. Estimated Delivery Time 🚚
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping (India) | 5–10 business days |
| Express Shipping (India) | 2–5 business days |
| International Shipping | 10–20 business days |
Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, customs delays, or high order volumes.
4. Shipping Charges 💰
✔️ Shipping charges are calculated at checkout based on your location and order weight.
✔️ Free shipping may be available on select products or for orders above a certain value (as mentioned in promotions).
✔️ International shipping rates vary based on destination and courier service. Any applicable customs duties or taxes are the customer’s responsibility.
5. Order Tracking 🔍
Once your order is shipped, you will receive a tracking number via email. You can track your package using the provided link. If you face any issues with tracking, contact us at support@inspiredbypinkcity.com.
6. Shipping Issues & Delays ⏳
We are not responsible for delays caused by:
✔️ Incorrect shipping addresses provided by the customer
✔️ Delays from the courier service provider
✔️ Natural disasters, strikes, or other uncontrollable events
If your package is significantly delayed, please reach out to us, and we will assist in resolving the issue.
7. Damaged or Lost Packages 📦❌
✔️ If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
✔️ If your order is lost in transit, we will work with the shipping provider to locate it. If it cannot be found, we may offer a replacement or refund (subject to verification).
8. Contact Us 📩
For any shipping-related inquiries, please reach out to us:
📧 Email: support@inspiredbypinkcity.com
🌐 Website: www.inspiredbypinkcity.com
By placing an order on our Website, you agree to this Shipping Policy.